Pricing & Quotes
Unlimited users and unlimited assets. All ITSM modules and ITSM/ITAM training included. No hidden charges. Choose hosting — including a UK sovereign private cloud — then add monitoring, security or Echo-9 plugins if you need them.
How Pricing Works
Final figures are being confirmed. Published amounts below are placeholders (TBC) except where hosting is £0 because you run the infrastructure.
GLPI Advanced
GLPI Advanced
All ITSM modules included. Unlimited users and unlimited assets. ITSM/ITAM technician and administrator training included. No hidden charges.
TBC
Support included
Level 2 and Level 3 only. Members provide their own Level 1. Not priced separately.
Included
Sector banding
Jisc band, charity income or local authority GRE is captured on the quote so we can size the offer correctly.
Qualification only
Hosting
On premise
Your data centre. You pay your own infrastructure.
£0
Own cloud
Your Azure, AWS or Google subscription.
£0
EchoDesk private cloud
UK sovereign hosting by Echo-9. Data residency and jurisdiction you can stand behind. Confirmed on quote.
TBC
Optional Add-ons
Add-ons require GLPI Advanced. They are not available as a standalone shared service.
Zabbix monitoring
Infrastructure monitoring integrated with the service desk.
TBC
Wazuh security
SIEM/XDR integrated with tickets and asset inventory.
TBC
Echo-9 plugins & services
Optional Echo-9 add-ons. Same rule: they require GLPI Advanced (Sovereign AI is the private AI backend those plugins can use).
Sovereign AI
Self-hosted private AI (Open WebUI + Ollama). No data egress, no per-token fees. Learn more
TBC
Request a Quote
Tell us about your organisation. We will come back with a tailored EchoDesk quote — no live calculator total.